Widener Wireless Info
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Widener University has implemented a security enhancement that will help validate and ensure authorized access to our Widener University network while keeping your data safe.
The NEW WIRELESS NETWORK NAMES (SSID) will appear for use across all three campuses. Here is a quick overview on the networks that you will see in certain areas of campus:
Laptops, Desktops, and Cell Phones connect to "wu-secure" or "wu-secure-resnet" SSID.
Gaming consoles (Xbox, PS4, etc), Streaming Devices (Firestick, Roku,etc), and Smart TV's connect to "wu-open-game-stream" SSID.
The “wu-secure” network is a secure encrypted network providing access to campus resources for all users with valid Widener IDs and passwords. Only encryption-capable devices will work on the wu-secure network. Use this network for all official University business when you are on campus. Windows 10, Mac OS 10.4+, and recent versions of Linux/Unix should all work on this network. Most mobile devices with Wi-Fi will also work. This network will be in all academic, administrative, and non-residential social areas on each campus.
The “wu-secure-resnet” network is a secure encrypted network providing internet access in our resident hall buildings. This network is only for encryption-capable devices. Windows Vista and later, Mac OS 10.4+, and recent versions of Linux/Unix should all work on this network. Most mobile devices with Wi-Fi will also work. This network will be in all Residential Halls on the Chester Main Campus and Delaware Campus.
Not all devices support the encryption software. Because of this, we have created a separate network for these devices called “wu-open-game-stream” wireless network. This will be used for the registration of gaming systems, TVs, and streaming devices (Roku, Firesticks, etc). Some older machines that do not support encryption will also be redirected to this network.
After the update, you will be prompted to enter your Widener LoginID and password to gain access to the university wireless network. When prompted, accept the certificate. Be sure you accept the certificate. If you do not accept the certificate you will not be able to log into the wu-secure or wu-secure-resnet network.
HAVE YOU CHANGED YOUR PASSWORD?
Since these new secure networks are authenticated with your login credentials, you will need to reenter your loginID and password when prompted after changing your password through Password Self Service. If you are not prompted to reenter your login information, you will need to “Forget the Network” and then Reconnect to get the prompt to appear.
Device Specific Instructions
Below are some helpful hints for accessing the wireless network.
If prompted, accept the certificate. Be sure you accept the certificate. If you do not accept the certificate you will not be able to log into the wu-secure or wu-secure-resnet network.
- Android Wireless
- Pixel Phone Wireless
- Chromebook Wireless
- iPhone Wireless
- Mac Wireless
- Windows 10 Wireless
FAQ: When I change my password using the Password Self-Service, why do I get locked out of my mobile device when I try to log in?
When you change your Widener password you have to change your password on all your devices as well i.e. tablets, e-readers, smartphones, laptops, etc. What happens when you get locked out is that your previous password is still saved on those mobile devices and it needs to be updated with the new one. This is similar to when you have to change your password in your email on your devices.
Tips and Best Practices for connecting to the Widener’s wireless networks:
- Widener administrators, and staff should be connecting to the wu-secureStudents should connect to wu-secure or wu-secure-resnet wireless connection. wuguest is only allows general internet access. Select the wu-secure or wu-secure-resnet network connection and login with your Widener ID and password for a secure encrypted connection.
- You must log into the wu-secureor wu-secure-resnet wireless using your Widener ID and password.
- If prompted, accept the certificate. Be sure you accept the certificate. If you do not accept the certificate you will not be able to log into thewu-secure or wu-secure-resnet network.
- Use of Routers, wireless access points, and wireless printers are prohibited on the wu-secureor wu-secure-resnet networks.
o Signals from personal routers and wireless printers cause interference with wu-secure or wu-secure-resnet Wi-Fi, reducing signal strength and speed for any other wireless devices in the same building or area.
o Devices like Roku, Amazon fire devices and Apple TV’s that communicate via Wi-Fi should work on wu-game-stream Wi-Fi network. These devices should auto register the first time they are connected to this network.
If you experience any issues connecting to the secure network; or just have questions or concerns, please contact the Widener University IT HelpDesk at 610-499-1047 or submit a ticket athttp://quickticket.widener.edu.